Frequently Asked Questions
All FAQ below are Common Questions from People who may be interested to avail Services and or Products although have some questions to help them decide.
If you have other questions, please feel free to email. Go to Contact.
01 How can you help the Clients?
We provide a HANDS-ON Step By Step MANAGEMENT WORKSHOPS at Client Site.
Facilitating the Team (clients) from Assessment, Gap Analysis, Strategic Action Plans including Process Roll-Out to Implementation and Control (CYCLE) that will enhance their efficiency and increase mileage yields from usage of time and inventory to name some, thereby to get more profits.
This can only be possible when clients apply the Framework and Methodology as we work together in reference to the Pre-requisite Syllabus (general standard features).
A Progressive Program Package although developments (how fast) are highly dependent on the Client's Applications. Supposedly weekly improvements.
To help more clients base on different time budget, and or from very far places, developed more Kinds of Services.
02 What are covered in the Workshops as indicated above?
Depends on the Module.
However, refer to the General Standard Features.
To mention, Assessing and so on Management Cycle will tally or Check and Balance Physical Set-Up and Activities, to Manual, the Organizational Structure, Each Ones Key Functions (as well as KRAs, and KPI-SMART Parameters and Metrics), Processes, Forms, Checklists, Diagrams, Logbooks, Tally Sheets, Attachments, etc. including Compliance and Operations Audits.
03 What are the Industries do you specialize in?
MANUFACTURING: Snack Foods, Plastics, Flexible Packaging, Garments, others
COMMISSARY: Artisan Food Processing Factory Plant
RETAIL STORES: Restaurants (QSR, Casual, Banquets), Convenience Store, Pharmaceutical Outlet and related Operations such as Laundry Shops
Clients may avail our Services by MODULES.
04 Can you guarantee that your services will work?
Definitely it will work should the client do as according to the Courses of Actions and Replace the old or existing practices.
Since the Services indicated just below are Packaged, Client may pre-terminate the MOA and we will return the PDCs (Post Dated Cheques) payments for the Remaining Unused Sessions
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HANDS-ON MANAGEMENT WORKSHOP (a 100% Client Site)
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ORGANIZATIONAL PROJECT MANAGEMENT COACHING
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INSTITUTIONAL BUSINESS KITS
To NEW Kind of Service - Group Hands-On On-Line Management Workshops (WEBINAR), can give Money Back Guarantee.
05 Are you open for other kind of services such as Retainers?
Yes we do accept Monthly Retainer for average of four (4) Sessions.
However, here are the differences
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Broad or unclear scope & services
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Broad range of services
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Longer timeline (minimum of 6+ months)
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Ongoing needs (there is always work to be done)
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Needs prioritized over projects
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Budgetary considerations
Each Session at 3 hours.
06 How do your Service Process Work?
We have a FRAMEWORK as our Standard in Conducting each Session to GUIDE us in every step.
A METHOD Standard that we use.
And a Pre-requisite Syllabus or Standard Module FEATURES we follow.
07 What are needed for the On Line Services?
Clients are encouraged to download and install TEAMVIEWER last version. It is FREE.
Prefer to use this than SKYPE.
For FREE Tutorial, Click
https://www.youtube.com/watch?v=lrrbIl9NZZA for MAC tutorial
https://www.youtube.com/watch?v=KzH7nYzsxSk&t=66s for WINDOWS tutorial
ONENOTE will serve as Management Tool for Team Organizing, Orchestrating and Overseeing.
Also a Drag and Drop of eFiles (Excel, Power Point, Word), Photos, Videos for eReporting.
No need to eMail. OneNote will Auto Electronically Sync to Team
EMAIL of course.
POWER POINT for Creating, Developing and Formally Documenting the INTERNAL BUSINESS PROCESSES. When finalized upon successful simulation, will save as or export to PDF as eManual.
EXCEL for Creating, Developing and Building Link eFiles from RAW DATA ENCODING to auto - generate MIS (Management Information Systems)
WORD is for Developing Templates such as Memorandums, Policies, Others Related
08 How to go about the On-Line Workshop?
MECHANICS:
a) Upon opening the TEAMVIEWER, Enter the MEETING ID (the Facilitator will provide you ahead of time most likely by email), and then Press JOIN.
b) During the Workshop, only the Facilitator can speak and conduct the presentation.
However, both parties can do live chat (text) on line.
If participants have another Computer or Laptop for following the Facilitator Step By Step, the best. Then, you may email to me for inputs.
As to those who don't have extra Computer, take down notes or PRINT SCREEN for reference. And you can work offline. Once done, email to me for inputs.
c) When recorded successfully, I will email to you our online workshop.
09 What is the Process to Avail the FREE 1 hour On-Line Workshop?
The Participant shall share his / her email address at https://stangsanto.wixsite.com/kpi-smart/sign-up and once the Management Consultant receives it, he will email back to him for the Details such as things the participant shall prepare before the eWorkshop.
The former upon the receipt of the email, shall place an OnLine Booking at https://stangsanto.wixsite.com/kpi-smart/book-online under the FREE 1 Hour OnLine Workshop
10 What are the Services MODES of Payments? How do we pay?
FOR Services listed here,
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HANDS-ON MANAGEMENT WORKSHOP (a 100% Client Site)
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ORGANIZATIONAL PROJECT MANAGEMENT COACHING
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INSTITUTIONAL BUSINESS KITS
A Non-Refundable Down Payment of 30% upon signing of MOA (Memorandum of Agreement)
Balance of 70% will be equally divided into 12 months for PDCs (Post Dated Cheques)
Both DP and PDCs, please withhold 10% as Professional Tax.
We will issue OR (Official Receipts) to ALL cleared payments at our bank. And do furnish us copy of 2307.
FOR WEBINARS AND SEMINARS,
You will be informed
11 Do you offer FREE Trial Services?
Yes we do offer FREE (1) One Hour Private Workshop OnLine. Either 1 on 1 or Team.
You may get FREE coaching via email correspondences.
Plus, FREE eTips, Updates, Promo Offers through email.
12 Do you give Discounts for the Client Site Hands-On Management Workshop Package?
We do give discounts depending on the following:
(a) More than once a week (better option for the Dynamic Company though costly)
(b) One (1) Year even for Once a week
13 Why locked-in weekly schedule for Client Site Hands-On Workshop?
Several reasons:
(a) One week gap from session to next is too long. Honestly, maximum of 3 working days blinded for a Manager is very crucial for a smooth and growing Company.
(b) When the Government declares a Non Working Holiday, and so happened the Client will do so ... we need to re-schedule preferably in less than a week gap to minimize loses should there be one.
(c) We have to serve other Clients
14 Do we have an Non-Disclosure Agreement?
Of course. We prefer to use a Mutual NDA so that our own trade secrets can be protected as well.
15 How can we purchase your DIGITAL PRODUCTS?
Order OnLine
Payment by - you will be informed
Delivery On-Line
16 What are your qualifications?
Please click - CLIENTS and you will also see some of the Testimonies, the recent years' Achievements and Some References you may contact.
17 What are the LIMITED OFFER Mechanics?
For as long as your Factory Plant Site, Head Office or Outlet is in the Selected Metro Manila Area, can AVAIL.
A First Come First Served Policy.
SOME Selected Areas are: Pasay, Makati, Manila*, Bicutan, Paranaque, Taquig*, Mandaluyong, Quezon City*, Pasig*
* Some Places. May call or text to inquire.
SERVICES COVERED:
Monthly Retainer - Hands-On Client Site On-The-Job Management Training Workshop Package
A LOCKED-IN WEEKLY SCHEDULE
Each Workshop will take 3 Hours. A choice of AM or PM (refer Book On Line)
Monthly Rate good for Four (4) Weekly Workshops
a) First To Avail - Monthly Retainer at PHP20,000.00
b) Second Client at PHP23,000.00 per month
Big Discount & Low Down Payments, Balance Monthly PDCs - Institutional Business Kit
a) First To Avail - Discount of 25%, 15% Down Payment, Balance Monthly PDCs
b) Second Client - 15% Discount, Down Payment of 20%, Balance Monthly PDCs
Go To BOOK ON - LINE to Choose your ...
a) Locked-In Schedule Weekly (Day in a Week & Time)
b) Module - indicate in email